I made my flight reservations in January or February, and as someone who typically does not fly I thought I got a great deal. One week before my trip I receive a call that my return flight was cancelled, so I was rebooked for an earlier flight. It was fine, I needed to make it home. But the day before my trip I receive another call that the new flight was cancelled, and after some back and forth I thought it was settled, even though I never received the call back I was promised. The day of my trip as I am at the counter checking my luggage I am told that I have to pay $55 to check my luggage, even though I had paid in advance through this site. But I go ahead and pay, again, so I can proceed with my trip. I arrive with no issues, but still not 100% certain about my return flights. The day before I am scheduled fly home I received a text message thanking me for canceling my flight. Which I did not do. But at the same time I received an email confirming my flights. I had to wait several hours until I got to a place I had consistent cell service to call and figure out what was going on. Once I do I find out that my flight is again canceled, but I am not rebooked. Instead I am told that they processed a refund for me three days before. This refund was in fact only the baggage charges, and I still have not received it. So in order to get on a flight home I have to pay $202 more. Fine, I do have to get home. After 20 plus minutes on the phone I thought it was settled. Yet 20 minutes later I get a call that that flight is also canceled, and here is the new one. I'm also charged over $300, including luggage fees, and mind you I still haven't received the refund from the previous flight or luggage fees. So at this point I've paid twice the amount I initially planned on paying, and no refund has been sent through.