I booked a Porter Airlines flight through CheapFlightFares for $523 but wasn’t charged immediately. When I called, the rep claimed I had to pay an extra $190 to “guarantee” my seat, supposedly per Porter Airlines’ policy. I reluctantly paid, bringing my total to $700+.
After calling Porter Airlines directly, I learned this was a complete lie—the basic fare I initially booked already guaranteed my seat. I called CheapFlightFares back to cancel, but they refused, despite their 24-hour free cancellation policy. After a long struggle, they finally refunded me.
This company tried to scam me out of $190. Stay far away!
UPDATE(31/05/2025)
After reporting them to the appropriate body, they fibally refunded me my full payment. It’s not been a pleasant experience. Happy to get my money back. I will definitely not be using their services moving forward.
2 months ago
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