When we realized that our flight (Spirit)was going to be VERY LATE leaving; I asked 2 times what is the 'Plan B' for our connecting flight? No one had an answer. When we did arrive, there were 4 of us requiring wheelchair assistance, and no wheelchairs were there. Instead we were instructed to go to the Service desk at Gate 1. This was at the complete opposite of where we were. I fell 2 times trying to get there on my own. People in the airport picked me up. Information desk lady told me she could not get me any assistance.
1 year ago
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