Booked a flight to Rome, Italy and arrival date was changed twice one month AFTER I paid. Hotel and tours had been booked and Cheapoair was useless in resolving the problems. Numerous online chats and four telephone calls today to the Cheapoair Indian call center. I was given contradictory info from everyone I talked to. On hold for over 2-hours total(one was 43 minutes)and each call was ultimately disconnected. Everyone I talked wanted to pass be on to yet another department (cancellation dept, exchange team, etc) that seemingly did not exist. I wasted over 5-hours today contacting these idiots to no avail. Don't waste your time with this business!