I had accidentally booked a flight and wanted to cancel it. Called them within the hour. It was within 24hrs and 7 days. They were charging me 18% of the cost of the ticket as a cancellation fee. Not only that, the customer care representative an Indian origin person called Nader. Was extremely rude and honestly a terrible person. We called the airline and they cancelled it with a full refund! Terrible and opportunistic.
1 week ago
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