I applied for a National Police Check via the Checked.com.au website. The website is easy to use, and the price is very reasonable indeed. Because I use an e-passport, I was unsure about some of the details I had to upload. As a retired person this can become a nightmare - but the Customer Success Team contacted me within minutes and notwithstanding the 30 minutes or so this required, they remained patient, courteous and focused and talked me through the process, to the end. The initial responder and the other team members, named Luc, Liam, Jett provided the best customer service I have experienced ever - without exception. A very impressive team delivering a quality outcome. Highly recommended!