Checked.com.au Reviews

Name: Checked.com.au
Address: 157, Walker Street, North Sydney
Rating: 4.75

4.8 Rating 462 Reviews

94 %

of reviewers recommend Checked.com.au

Company Reviews

Metrics

Info

4.8

Based on 462 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1300 266 021

Email:

feedback@checked.com.au

Write Your review

Tell us how Checked.com.au made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used the service because it advertised 1 hour turn around (I paid extra for this) I received an email that said it may take 7-14 days for a response. NOTQUITE ONE HOUR Misleading advertising”

Helpful Report

Posted 2 weeks ago

“Great customer service, would recommend to others. Communication and responses were prompt. What an amazing team and service. Keep up the great work guys! 😊”

Helpful Report

Posted 3 weeks ago

“Excellent service and quick responses by Tino and Chloe”

Helpful Report

Posted 1 month ago

“Great and genuine Service”

Helpful Report

Posted 1 month ago

“to whom it may concern, i thought you guys did an excellent job on my application. all questions i ask was answered and im happy with your speedy results...thankyou sincerely....Justin Mcnamara”

Helpful Report

Posted 1 month ago

“Honest experts—my lost funds are finally recovered!”

Helpful Report

Posted 3 months ago

“My application was flagged for manual review, which I initially understood might delay the process by two or three days. However, as of 12/09/2025, I have been waiting eight days for my NPC and have now been advised that I may not receive my certificate until 25/09/2025. This delay is unacceptable. I now risk not securing the graduate paramedic position I am applying for as a direct result of this company’s inefficiency. Had I known there would be such significant delays, I would never have used this service. I deeply regret my decision and will not be using this company again. As a lifelong Australian citizen with all original documents readily available, I did not expect such an excessive and disruptive delay. I do not recommend Checked.com.au.”

Helpful Report

Posted 3 months ago

“I have applied for fast Police check clearance certificate. I have been nearly waiting for results more than 2 months. When I emailed them for up dates, they said it’s system errors and I have to wait another 10 to 15 days. I am very frustrated with their service. Lost my 3 weeks pay and potentially lost for job.”

Helpful Report

Posted 4 months ago

“5 stars⭐. Checked.com.au saved the day. So quick, helpful and responsive. Don't waste your time like I did using other companies who drag their feet and who you can't communicate with.”

Helpful Report

Posted 5 months ago

“I tried to get a police check on someone anonymously and didnt realise I would need their passport details. Got refunded straight away, excellent customer service.”

Helpful Report

Posted 5 months ago

“Excellent, received my certificate in a couple of days, and that despite having a question about one of my answers.”

Helpful Report

Posted 6 months ago

“Fast services”

Helpful Report

Posted 6 months ago

“Told 1-3 days, now 15 days. On another review platform they have 1.8 stars, 80% of reviews are negative. I wish I'd known this sooner, Id never of used them. Highly do not recommend!”

Helpful Report

Posted 7 months ago

“Ryan T was quick to provide the correct details. Keep it up! Marie”

Helpful Report

Posted 7 months ago

“"I had a fantastic experience with the Customer Success Team, specifically Jett and Reilly. I was initially confused about the correct type of police check needed for my citizenship application, and they quickly clarified that I required a federal police check, not just a standard police check. They were incredibly helpful and, to my surprise and delight, immediately processed a full refund of my payment. Their prompt and accurate assistance saved me a lot of time and potential frustration. I'm very grateful for their excellent service. 5 stars!"”

Helpful Report

Posted 8 months ago

“La gente de atención al cliente fue muy amable y rápida ayudándome con lo que necesitaba”

Helpful Report

Posted 10 months ago

“I have been waiting a week for my check. I need it for employment purposes. I've hardly had a ticket in my life, let alone something that would make this process so long.”

Helpful Report

Posted 10 months ago

“My sincere apologies. I don’t know all the name names of the people that was so very helpful. One of the names is Liam. Communication between us was very smooth and effective. Everything I required was done promptly and helpful. Thank you so much for the outstanding service and your kindness. Kind regards, Janette Bradfield.”

Helpful Report

Posted 11 months ago

“Fantastic turn around time. I was pressed for this check as I needed it for work Monday (it's Friday 2.26pm). I paid for the express service and received my police check at 2.38. Thanks Jason and Reilly for your assistance :)”

Helpful Report

Posted 11 months ago

“After losing $117,000 to what I thought was a legitimate investment, I was heartbroken when I realized it was a scam. The scammers disappeared, and I couldn’t withdraw my funds. I felt completely defeated. Then I came across Supreme Assets Recovery, and they changed everything. 𝘌𝘮𝘢𝘪𝘭: 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵7 @ 𝘨𝘮𝘢𝘪𝘭 .𝘤𝘰𝘮 𝘖𝘳 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: + 44 73 -88 -69-79-58 Their team of professionals was relentless in recovering my funds. Their expertise, persistence, and support brought me out of what seemed like an impossible situation. I’m incredibly thankful for their help—highly recommend them to anyone needing fund recovery services!”

Helpful Report

Posted 1 year ago

Checked.com.au is rated 4.8 based on 462 reviews