Checked.com.au Reviews

Name: Checked.com.au
Address: 157, Walker Street, North Sydney
Rating: 4.76

4.8 Rating 457 Reviews

94 %

of reviewers recommend Checked.com.au

Company Reviews

Metrics

Info

4.8

Based on 457 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

1300 266 021

Email:

feedback@checked.com.au

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honest experts—my lost funds are finally recovered!”

Helpful Report

Posted 4 weeks ago

“My application was flagged for manual review, which I initially understood might delay the process by two or three days. However, as of 12/09/2025, I have been waiting eight days for my NPC and have now been advised that I may not receive my certificate until 25/09/2025. This delay is unacceptable. I now risk not securing the graduate paramedic position I am applying for as a direct result of this company’s inefficiency. Had I known there would be such significant delays, I would never have used this service. I deeply regret my decision and will not be using this company again. As a lifelong Australian citizen with all original documents readily available, I did not expect such an excessive and disruptive delay. I do not recommend Checked.com.au.”

Helpful Report

Posted 1 month ago

“I have applied for fast Police check clearance certificate. I have been nearly waiting for results more than 2 months. When I emailed them for up dates, they said it’s system errors and I have to wait another 10 to 15 days. I am very frustrated with their service. Lost my 3 weeks pay and potentially lost for job.”

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Posted 2 months ago

“5 stars⭐. Checked.com.au saved the day. So quick, helpful and responsive. Don't waste your time like I did using other companies who drag their feet and who you can't communicate with.”

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Posted 2 months ago

“I tried to get a police check on someone anonymously and didnt realise I would need their passport details. Got refunded straight away, excellent customer service.”

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Posted 3 months ago

“Excellent, received my certificate in a couple of days, and that despite having a question about one of my answers.”

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Posted 4 months ago

“Fast services”

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Posted 4 months ago

“Told 1-3 days, now 15 days. On another review platform they have 1.8 stars, 80% of reviews are negative. I wish I'd known this sooner, Id never of used them. Highly do not recommend!”

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Posted 5 months ago

“Ryan T was quick to provide the correct details. Keep it up! Marie”

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Posted 5 months ago

“"I had a fantastic experience with the Customer Success Team, specifically Jett and Reilly. I was initially confused about the correct type of police check needed for my citizenship application, and they quickly clarified that I required a federal police check, not just a standard police check. They were incredibly helpful and, to my surprise and delight, immediately processed a full refund of my payment. Their prompt and accurate assistance saved me a lot of time and potential frustration. I'm very grateful for their excellent service. 5 stars!"”

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Posted 6 months ago

“La gente de atención al cliente fue muy amable y rápida ayudándome con lo que necesitaba”

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Posted 7 months ago

“I have been waiting a week for my check. I need it for employment purposes. I've hardly had a ticket in my life, let alone something that would make this process so long.”

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Posted 8 months ago

“My sincere apologies. I don’t know all the name names of the people that was so very helpful. One of the names is Liam. Communication between us was very smooth and effective. Everything I required was done promptly and helpful. Thank you so much for the outstanding service and your kindness. Kind regards, Janette Bradfield.”

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Posted 8 months ago

“Fantastic turn around time. I was pressed for this check as I needed it for work Monday (it's Friday 2.26pm). I paid for the express service and received my police check at 2.38. Thanks Jason and Reilly for your assistance :)”

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Posted 8 months ago

“After losing $117,000 to what I thought was a legitimate investment, I was heartbroken when I realized it was a scam. The scammers disappeared, and I couldn’t withdraw my funds. I felt completely defeated. Then I came across Supreme Assets Recovery, and they changed everything. 𝘌𝘮𝘢𝘪𝘭: 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵7 @ 𝘨𝘮𝘢𝘪𝘭 .𝘤𝘰𝘮 𝘖𝘳 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: + 44 73 -88 -69-79-58 Their team of professionals was relentless in recovering my funds. Their expertise, persistence, and support brought me out of what seemed like an impossible situation. I’m incredibly thankful for their help—highly recommend them to anyone needing fund recovery services!”

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Posted 9 months ago

“I lost so much and was really devastated, I had to seek help until I was directed to Mr. Sharon O'Neil and his Recovery company and Foundation that helped me to recover all the money I had lost. It was really worth it. I will be happy to share my experience with anybody, you can also connect with him for help and assistance for a successful and secured investment without any loss of funds. mail him SHARONRECOVERINGEXPERTS @ gm ail . co m”

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Posted 9 months ago

“Website totally full of lies. Its been 5 days and haven’t got my check. I won’t recommend anyone”

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Posted 10 months ago

“This website is absolutely unreliable , don’t believe what you read that they will get a report to you in a day absolutely incorrect, and way over priced ! Have them all my details and proof of identity in 6 different forms of ID and they still couldn’t get it right !!! Go with another company”

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Posted 10 months ago

“Being treated like a criminal 5 documents stating my middle name is MARIA, including my mothers death certificate RIP 2024 and her Will. I only have one document that has Mary, in my culture Maria is Mary, I get called both. So why is it I have a document from Australian Criminal Intelligence Commission that Acknowledges my primary middle name is MARIA and Alias being MARY! Of which I have previously sent to Checked.Com. How is it only (1) document with Mary is such a big issue? I’ve provided numerous documents with middle name being Maria and as mentioned in my culture Mary or Maria are the same.”

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Posted 11 months ago

“Even though I discontinued my police check, the fee is still showing as ‘pending’ in my bank account- rip off”

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Posted 1 year ago

Checked.com.au is rated 4.8 based on 457 reviews