My application was flagged for manual review, which I initially understood might delay the process by two or three days. However, as of 12/09/2025, I have been waiting eight days for my NPC and have now been advised that I may not receive my certificate until 25/09/2025. This delay is unacceptable. I now risk not securing the graduate paramedic position I am applying for as a direct result of this company’s inefficiency. Had I known there would be such significant delays, I would never have used this service. I deeply regret my decision and will not be using this company again. As a lifelong Australian citizen with all original documents readily available, I did not expect such an excessive and disruptive delay. I do not recommend Checked.com.au.