I ordered two SMALL (single)bacon cheeseburgers with no onion, no pickle,no lettuce, no tomato, light ketchup light mustard.
After a few minutes a price was given to me of $15.45. I questioned that and she said oh that's a double.
I didn't order a double. The price was adjusted back to $11 and some change. I got up to the window $14.35 was the new price. The inexperienced girl who smiled at me was then approached by a management person, and she said oh yes I forgot to add the bacon that's why it went from $11 up to 14.
35. And I looked at her and said that's not the price you quoted me and we were very clear on what we ordered. She then said yes but I forgot to add the bacon when she clearly talked about the bacon during the ordering process. I found the burger to be mediocre minus taste, at best and unfortunately with the way that the price was handled I will probably not go back there without some incentive. I don't think it was right for the price to be changed without asking me and possibly should have just been given the bacon free considering the confusion. Had I not owned a credit card and only had the $12 in cash, that I had with me, I could not have made the purchase. It was embarrassing and stressful and I should not have to have that when I go get a cheeseburger.
2 years ago
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