Sold me prawns that were off and refused a refund! An an absolutely horrible experience. I’d orders prawns on Sixty60. Prepared them for a big Eid lunch for my family and extended family only to be mortified that the prawns were off! It was excruciatingly embarrassing! Imagine the scene as people are eating and realising the prawns are off and one by one coming to tell me to take it off the table! Topping it all off when I called to request a refund they politely said no, I need the boxes as proof. Now you tell me, who keeps the boxes of frozen food items!? It’s not a TV!! If I get calls from family members saying they got food poisoning then I’m going escalate this as far as possible! How **********!! And to think I was so impressed with checkers customer service before this! I would like my refund please! And the fact that the prawns were on special proves that they knew these prawns were on their way out or already bad!! Why still put it up for sale!!! They were trying to get rid of it, and they know very well that’s it’s a hot Eid lunch item and that it would sell! Taking advantage of the patrons need for them! Order number 108909815A