Several hours after booking online, "Veronica" called with some sneaky sales tactics - said that my ticket was confirmed but my partner's wasn't yet. And to pay a fare difference of 150 GBP. She even tried some tactics like making the ticket "flexible and seat selection free"
The call was suspicious from the start. Do not go via this company
If you have difficulty with a refund - initiate a chargeback via your credit card company.
1 year ago
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