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checknfly Reviews

3.9 Rating 129 Reviews
73 %
of reviewers recommend checknfly
3.9
Based on 129 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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checknfly 1 star review on 7th November 2024
Pratham Jain
checknfly 1 star review on 7th November 2024
Pratham Jain
checknfly 1 star review on 7th November 2024
Pratham Jain
checknfly 1 star review on 7th November 2024
Pratham Jain
checknfly 1 star review on 7th November 2024
Pratham Jain
checknfly 1 star review on 2nd October 2024
Anonymous
checknfly 1 star review on 2nd October 2024
Anonymous
1
Anonymous
Anonymous  // 01/01/2019
This site is a SCAM. Thought I was booking flights and paid by Amex only to be told they were enquiring with airline and price had gone up by £800. Cancelled but takes 5 days to get pending transaction removed from Amex meaning I do not have enough credit to book flights direct with airline. Found this site through Momondo who do not verify sites they advertise. Do not use CheckNfly they say they are in UK but they are in India complete con.
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Posted 1 week ago
Fraudulent company, selling tickets that do not exist. They try to scare you into paying them even more money AFTER they take full payment for tickets agreed on at a checkout. Avoid them at all costs.
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Posted 2 weeks ago
I have used websites to purchase flight tickets for quite a while now and booking with ChecknFly is the worst experience ever. Indeed, it was a nightmare. This time I used Kayak to buy my flight tickets and choose the lowest price for Cathay Pacific Airlines. It was not until I tried to book and pay when I realized the travel agent was ChecknFly. After booking, I receive a confirmation email from ChecknFly which specifically stated that my package included 1 piece of check-in luggage. However, the next day I was told that I needed to pay an extra £85 for my check-in luggage otherwise Cathay Pacific would not issue my E-ticket. I was not allowed to cancel my booking unless I was willing to lose all the money I had paid. As I had no alternative choice, I just paid and hope for the best. It was another good 3 hours before I eventually received my E-ticket. When I was waiting for my ticket, I kept checking on yahoo uk about the rating of ChecknFly and on Google Map with its address. At one stage I was in despair. The feedbacks on this company were appallingly and its registered office was in an ordinary small house in Weymouth. I thought I was scammed and tried to contact my bank to see if I could stop the payments. It was not until when I eventually received my E-ticket that I felt a bit relieved. However, I am still not sure whether the E- ticket I received is genuine. As I have no way of checking it out, I shall wait to see if I could receive any information from Cathay Pacific Airlines relating to my check in status and seat booking. Be aware of this company! Booking a flight ticket with this company is not straightforward. ChecknFly might offer the cheapest price but there are hidden charges and you might eventually pay more for your flight.
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Posted 2 weeks ago
I had a deeply frustrating experience with Check n Fly, involving deceptive sales tactics, relentless pressure, and ultimately a failure to honor their promises. Aggressive Pressure to Confirm Booking: After I initially paid for a ticket, their salesman, Josh, repeatedly hounded me over WhatsApp and calls to push me into upgrading to a more expensive ticket. Despite my having already paid, they claimed my original reservation “didn’t go through” and refused to provide a refund, forcing me to pay for this new, costlier ticket. False Assurances of Flexibility: Josh assured me that this new, expensive ticket would allow me to change dates freely. He even suggested I save our WhatsApp conversation as proof of this so-called flexibility. Trusting this explicit assurance, I accepted the ticket. But when I actually needed to make a date change, Check n Fly demanded an enormous fee, completely contradicting their earlier promises. Poor Communication and Limited Options: When I requested a range of available dates, they responded only with single dates and delayed responses. I had to follow up multiple times, yet they continued to ignore my specific requests for different options. This dismissive approach made it clear they were not interested in providing service but rather maximizing their profit at my expense. Exorbitant, Unjustified Fees: Despite the initial promise of flexibility, Check n Fly imposed a “fare difference” fee, a “change fee,” and a “service fee” for changing the ticket. These fees totaled far more than I was led to expect, clearly exploiting my need to adjust travel plans. Complete Lack of Accountability: After reaching out repeatedly for fair options, they refused to address the promises that Josh made during the sale. They left me anxious, financially strained, and frustrated, all while avoiding any responsibility for their misleading practices. In Summary: Check n Fly is aggressive in pressuring customers into costly purchases and does not stand behind their commitments. They over-promise, under-deliver, and leave customers with inflated charges and broken assurances. I am escalating this matter through Trading Standards and ABTA, and I would strongly advise anyone considering Check n Fly to think twice. This experience has been one of relentless anxiety and blatant disregard for customer well-being.
checknfly 1 star review on 7th November 2024 checknfly 1 star review on 7th November 2024 checknfly 1 star review on 7th November 2024 checknfly 1 star review on 7th November 2024 checknfly 1 star review on 7th November 2024
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Posted 1 month ago
Booked flights with Katherine Baker excellent service. Many thanks Katherine
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Posted 1 month ago
This company is in a whole myriad of scam companies, if it looks too good to be true it's not probably is..... it is. Scammed but got my money back because I kicked up merry hell with them, they are rude argumentative, but tell them you will report them to abta.... money straight back.... scam.ers do not book. Tripadvisor flights are the best imo , I've used them everything great!!!
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Posted 2 months ago
DO NOT BOOK WITH THEM!!! So I was speaking to someone called ARON. It was a business flight from LONDON TO LAGOS. After 10 minutes they called me requesting for an extra £180 pounds. Then asked me if I’m on WhatsApp, sending me other companies prices and that it’s more expensive and etc. whilst ARON was in the phone I started googling reviews and saw that this is what they do. I then realised that I might be scammed and whilst being on the phone to Aron I asked him if he’s aware that what he is doing to me the reviews of their tactics are online, his reply was “there are always some good reviews and bad.” I asked him to refund my money which he said okay to and I asked him how many days he said 3-5 working days. I’m lucky that I recorded the whole conversation as soon as I realised this thing was getting doggy and I as well started an email thread with them for evidence as I’ve already made the bank aware and they said we should wait the 3-5 working days if they will refund. Let’s wait and see, because the company had already APPROVED of the payment!
checknfly 1 star review on 2nd October 2024 checknfly 1 star review on 2nd October 2024 checknfly 1 star review on 2nd October 2024
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Posted 2 months ago
This is a scammer website, They charged my credit card and then emailed me to contact them for the booking, on the call they asked for £230 more than the advertised price. If I could rate them Zero star I would because they kept me on call for hours just to ask for additional money. I cancelled my booking and I will be writing my experience to the other sites as well. BE CAREFUL WHEN USING THIS SITE.
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Posted 2 months ago
Appears that this company are scammers. I got a good price for the flights I wanted, but then when i wanted to book the seats, I was being told there were not enough & they wouldn't give me the airline booking reference. The airline itself was showing plenty of seats, but they insisted I'd have to travel on another day & guess what, it would cost a shed load more. Dissapointing. I think Trust Pilot should take a closer look at their reviews since this sight is pretty much all 1 starts and theirs are 5????
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Posted 3 months ago
Disgusting scammers. Back in May I ordered tickets off of checknfly as the prices seemed really good (too good) as I wanted to visit my long distance partner for the very first time in real life in July (as I write this) however as soon as we ordered the tickets, I was begged for a phone call off of WhatsApp of all things which is very unprofessional. The English was extremely broken and we got asked to pay a ridiculous amount for baggage and my stomach began to sink as I realised I had been part of an Indian scam call centre (they called my partner up with a thick Indian accent despite being named "Vince") but after purchasing the tickets all I got was radio silence and from what I've seen checknfly like to cancel tickets the next day but I heard nothing and thought I was safe.. on the day of the flight they cancelled my tickets for absolutely no reason, luckily me and my partner pulled together and bought a legitimate ticket with the airline.. if we didn't, I would've never met my true love and had a wonderful time like I am as I write this. I have your IP address due to you stupidly clicking on a grabbify link, you are from Delhi India and NOT registered in the UK at all. The UK " agency " is literally just some random House in Weymouth as a cover up. Refund me or I'm going to spam even more bad reviews. You cancelled the tickets with no explanation on the day of the flight which is disgusting.
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Posted 5 months ago
Appalling! When booking there was an autofill of my partners surname with my first name. I noticed less than ten minutes after paying. I rang and spoke to Kevin. No e-tickets had been issued. Kevin said " It is only £550 to correct my surname". After much argument I ended up paying £480 as whilst checking the flights on line the prices had increased. In my opinion they are not based in the UK and I doubt some of their reviews. This is my opinion, utterly disgraceful! I feel scammed!
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Posted 8 months ago
Several hours after booking online, "Veronica" called with some sneaky sales tactics - said that my ticket was confirmed but my partner's wasn't yet. And to pay a fare difference of 150 GBP. She even tried some tactics like making the ticket "flexible and seat selection free" The call was suspicious from the start. Do not go via this company If you have difficulty with a refund - initiate a chargeback via your credit card company.
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Posted 8 months ago
Yes all the negative reviews ring true, booked through Google search check n fly came up the cheapest by 150 pound total 1385 pound Fly two adults Scotland to Australia then hour after booking received a phone call from Veronica from check n fly, sorry Google search was wrong you have to pay extra 600 pound for 25kg baggage as it was not included...... TOTAL RUBBISH. I immediately said cancel booking purely on principle, then Veronica from check n fly saying we might be able to do cheaper by 100 pounds by this time I'd lost all trust in this company and demanded my full refund.... Well after 4 days of back and forth including some harassing phone calls to convince me to continue with booking I was told yes they'll refund me. Interesting to know I checked my bank account day of booking and credit card was charged full amount but no tickets with airline were purchased...... In total it took 10 days for full refund to show in my account. Very deceitful methods this company use basically holding you to ransom and if you don't have the privilege of time they've got you in a tight situation..... Holding up you money so that you can't book another flight until refund. BE VERY CAREFUL OF THIS COMPANY FOR BOOKING AIRFARE TICKETS IT'S TRUE BAITING THEN SQUEEZING MORE OF YOUR HARD EARNED MONEY OUT OF YOUR POCKET.
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Posted 9 months ago
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Posted 9 months ago
I received excellent service and assistance from Vince and team for my original flight booking. Vince made the process easier with good advice saving me a few hours of waiting time at connecting airports.
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Posted 9 months ago
Same as every other bad review about this company. They call you up after booking and insist on more money. SCAMMERS!!
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Posted 11 months ago
Disgusting sales tactics. They don't sell you the flight tickets as purchased online but attempt to sell you pricey tickets instead. They would give you all kinds of excuses of booked tickets not available. Still waiting for refunds. Purchase tickets from airlines website directly and you would find life easier. My booking reference is : 654E5A Let's see how long it takes your company refunds me.
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Posted 11 months ago
Booked flights to Toronto with them. Found the team very friendly. Calls got answered very quickly and seats confirmed within no time. Katherine Baker Dealt with our case and was very cordial and helpful all along. Would definitely use them and recommend them to others.
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Posted 1 year ago
This company are more than happy to take your money for a booking that they cannot fulfil. I recently booked a flight for my wife and I to travel on premium economy on an international flight which was available on their website. After the booking was completed, I was later called (couple of hours after the booking) to say that they could not fulfil the ticket request and could only book standard economy. When I checked with the flight operator, premium economy tickets were still available so I still do not understand why they were unable to fulfil my booking. As a result of my flight booking, I also proceeded with securing my hotel booking. After expressing my dissatisfaction we were then told that they could get the premium economy tickets for one leg. This is the first time that I’ve encountered this scenario in all my years flying. I believe that I have spent more than I should have for the tickets and regret using this company. I would be very cautious in using this company and will not be using them in future.
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Posted 1 year ago
Marcus was excellent assisting us to find best flight deal for chicago from London as our booked flight was sold out ,he found another flight suitable for us and made sure to matched same price, he has a great customer service skills,we will definitely will be using Check N Fly for our future trips
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Posted 1 year ago
checknfly is rated 3.9 based on 129 reviews