Horrible company , trying to cancel my parents flights to America due to the travel ban! they're saying its £100 per person to rebook the ticket AND the price difference which is mostly like to be £300-£400 each (after searching on their site). They state that the ticket is UN-REFUNDABLE. My parents have already spent 2k. Also said they cannot search for flights in the future until we've paid £100 each to 'open' the tickets. How ridiculous.
5 years ago
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