A follow up to my post below: After posting on various review sites of my experience, I got a callback from 'Ricky Watson' at Checknfly/AirFair Ltd confirming that they were going to refund me in full (£939.00) in about 5-6 weeks time. 5 weeks have now passed and I contacted them to find out exactly when the refund would be reaching my account. I got an email back that the refund would take another 3 months to process as they are waiting for a refund from Cathay Pacific!!!!! This is clearly games to them and it's pretty clear I won't actually be getting a penny back. This company are completely fraudulent; I am THEIR CUSTOMER so it is CHECKNFLYS responsibility to refund and it is their problem to chase whatever they are owed from Cathay Pacific. I have reported this matter to the police and the Ombudsman and I will be doing everything I can to shame this company and shut them down. DO NOT EVER BUY FROM CHECKNFLY.CO.UK OR AIRFAIR LTD REGARDLESS OF WHATEVER THEY OFFER YOU.