Products are great. Shipping is NOT. Customer service maybe. I’ve ordered twice. First time I paid for faster shipping and it took longer than what the regular shipping even advertised. I did get a shipping refund for that though even without asking. I decided to give another chance as things happen and they refunded the shipping to make it right on their own. So I order again and they send out a partial order this time. No reason given why it’s missing an item. I forget about it and a month later I realize I never got the item. I send 2 emails. 1st was asking the status and to either refund or I’ll wait if it’s getting shipped now. 2nd to notify I will be doing a chargeback because I heard nothing from the 1st email. I again forget about it though and just now I got notified my item shipped. It’s July 11th and ordered end of May. So order at your own risk because they don’t tell you if something is backordered and contacting them does nothing.