Absolutely shocking!!! Failed to deliver an order for my elderly parents at Christmas, no acknowledgment of my emails, no process for orders had to ask for a receipt and order number. Didn’t get notified that they couldn’t fulfil the order until Christmas Eve and that was after a firm email. Now still awaiting a refund or any process of one. They are happy to still take your orders though knowing they can’t meet demand. Ruining people’s Christmas and not even having the processes to apologise and issue refunds is diabolical. Terrible company even worse attitude. Avoid ordering with them online at all costs.