Stay well away from this company….I was originally with a different company that got taken over by chess, my bills kept going up and up so I told them I wanted to end my contract. They told me to end my contract early would cost me over £3000! So I had no choice but to stay with them and they did review my account and reduced my bills by half with a promise that they wouldn’t rise. Two years later I’m paying nearly double what they promised I would be paying. I received a letter in late December 2022 to tell me my contract was ending at the end of January 2023. But here we are 2nd February and I still can’t get rid of them because me telling them I will not be renewing my contract is not good enough they need to know if I want port my services or cease them, surely the I will not be renewing my contract but is a big clue! Anyway as most people have said stay well away from chess!