Fed ex delivered my order to someone across town. When I called Chewy, the woman suggested I walk the neighborhood and see if it was delivered to someone by mistake. I explained I live in a subdivision where the houses are four acres apart and I wasn’t going to do that. She said she would replace my order. When it arrived today, the two things I needed most and happened to be the most expensive were not in the box. Again, I called and was told those things were out of stock and the first person I spoke to should have told me that. I also mentioned that I didn’t receive a credit for those items and she said she would process that today. Bottom line if I hadn’t called I guess they would have kept my money. Never using this again..