Solutions Overview Learn about Reviews.io solutions Company Reviews Past customers reviews build trust in your company Product Reviews Increase conversion & sell more with product reviews Local Reviews Gain control over your local reviews and reputation
Features Google Seller Ratings Get the competitive edge with Seller Ratings Reputation Management Gain control over your online reputation Reviews in Salesforce® Get in-depth customer insight within Salesforce® In-store Reviews Publish & collect reviews within your store Review Publishing Publish reviews and see SEO benefits SMS Reviews Improve review conversion with SMS reviews Review Photos Increase trust and customer engagement Reviews Adverts Boost brand awareness and re-engage shoppers Merchant Metrics Turn reviews into actionable insights Competitor Analysis Take action with real-time competitor review data
Resources Blog Latest news & tips about reviews Downloads Library of PDFs including guides & case studies Support Center Guides on integration, collecting & publishing reviews.
Plans Login Get Started for Free Are you a business? Click Here
Get Started for FREE

Solutions

Features

Resources

Our Company

Chewy.com Reviews

4.94 Rating 32 Reviews
97% of reviewers recommend Chewy.com
Company Reviews
Read Chewy.com Reviews
96.88%
31 Reviews
0.00%
0 Reviews
3.13%
1 Reviews
0.00%
0 Reviews
0.00%
0 Reviews
Visit Website

Phone:
800-67-CHEWY (672-4399)

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Chewy.com made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Submit Review
You will be contacted by email to verify your review.
By submitting your review you agree to the Reviews.io terms & conditions.
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
DIVEGODDESS = AR
Verified Reviewer
"Most professional company on line. Chat is immediate, #1 customer service & product. Super Bowel of on line companies!"
Helpful Report
Posted 3 days ago
Chris Coll
Verified Reviewer
"Customer service us exceptional. Delivery is accurate and timely. Prices are very good."
Helpful Report
Posted 2 weeks ago
Andrew Fields
Unverified Reviewer
"exceptional"
Helpful Report
Posted 3 weeks ago
Cheri Humphrey
"I've been ordering from Chewy for awhile now and have been very happy with the service, selection and prices. The auto-ship option is a great way to make sure you keep all the pet essentials in stock!"
Helpful Report
Posted 2 months ago
Bridgette
"their website is very user friendly. quick and easy check out"
Helpful Report
Posted 2 months ago
Lisa Peters
"Great customer service, always have what I am looking for and super fast delivery:)"
Helpful Report
Posted 3 months ago
Dawn J Wood
"They have outstanding customer service. If ANYTHING isn't okay about the product you order, they will make right!"
Helpful Report
Posted 3 months ago
Nikki Kimzey
"I love not having to run out to get dog food. I adjusted my delivery time so it arrives exactly when i'm about to run out. You get an email before it ships so you have time to adjust if you need to. Great website with a great service."
Helpful Report
Posted 4 months ago
Anonymous
"For those who have 4 legged family members this is a terrific company. Customer service is great, and they ship quickly. Our orders have been delivered in 2 days. Whether its litter, or food shipping cost is low, and when things needed are running low it saves time, gas, and money to go this route. Especially if buying specifics means driving miles, and in inclement weather to get to that particular nature store. Its worth giving it a try."
Helpful Report
Posted 4 months ago
Lou Charon
"I have tried all the dog food delivery services and Chewy is the most reliable. Each time they say delivery in two says, the delivery comes in two days Amazing!"
Helpful Report
Posted 4 months ago
Deborah O'Harris
"Best price on my dogs food. Easy home delivery on your terms."
Helpful Report
Posted 4 months ago
June Crousore
"The website is so easy to navigate, with a very extensive list of products, all shipped to my door. Customer service is, without a doubt, the best there is. They bend over backward to help with any and all problems, and do so with a unique friendliness and genuine concern for my pets. Their follow-up is incredible. Shipping is done at almost warp speed and they pack everything with the greatest care. Chewy is my only go-to place for everything my two fur-babies need."
Helpful Report
Posted 5 months ago
ANNA SLUSSER
"Chewy is one of those companies that just goes above and beyond to make the customer experience outstanding. They even sent me a portrait of my cat once!"
Helpful Report
Posted 5 months ago
Debra A Cole
"Excellent products and service."
Helpful Report
Posted 5 months ago
Rebecca Hammond
"A very caring company. Very convenient and the prices are pretty good. I use them very often and they have pretty much anything you need for your furbabies."
Helpful Report
Posted 5 months ago
Darla Rundell
"I love having my dogs' food delivered on auto ship. Great customer service when I needed help with adding items to my auto ship."
Helpful Report
Posted 6 months ago
Anonymous
"they are very good at getting your order to you in a timely fashion."
Helpful Report
Posted 7 months ago
Virginia Mullins
"what makes my fur babies happy thrills me. my dogs are family and chewy.com keeps me supplied. always fresh products at a really good price. their customer service is excellent and fast."
Helpful Report
Posted 7 months ago
Anonymous
"Very easy to find the products I want and the prices are comparable to other stores and a lot of times they are priced less than stores. Free shipping if order is over $49 and delivery is in 2 days. They carry many different items for pets from food to toys to beds and much more."
Helpful Report
Posted 7 months ago
M.Gavin
"Incredible service!!!!! 2-day delivery of heavy cat litter, food etc. No more dragging from WallyWorld!!"
Helpful Report
Posted 8 months ago
Chewy.com is rated 4.94 based on 32 reviews
Our Company
Business Solutions Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support