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Michael
Extremely frustrating website experience. As a guest, you're only allowed to add one gift card—and once it's added, it gets locked to that guest session. If you back out or don’t complete the purchase, the gift card remains tied to that temporary guest account. After creating a full account, that same gift card can’t be transferred or used, essentially making it unusable. I've spent over a month trying to resolve this issue with Chewy customer service, with no success so far.
1 month ago
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Chewy.com has a 3.7 average rating from 647 reviews