I’ve been a faithful Chewy customer for almost 5 years. With a small dog and three cats that are all very spoiled and well fed, it’s been very convenient. Especially due to my being disabled. I had been very happy with everything about Chewy until the last three months. First an order was delayed. Many phone calls later it had been shipped to the west coast and they had to re-ship. Or something like that. One shipment was packed so tight that the kitty litter container had broken and litter was everywhere, including my house. Then another order got delayed. I was told different stories about that one. Thankfully the medication got here but I had to order everything else from Walmart. They sent the wrong litter in one order. The people I spoke with were not helpful or understanding. One lady was borderline rude. I don’t understand why everything had been so good for so long and then changed. I’m going to give them another try. I hope I don’t have to start ordering from Walmart.