Worst company ever. tried ordering meds for my dogs. I had to make three calls to them( totaling over an hour!), plus my vet calling them at least twice for them to get the prescription right. Since I thought everything was finally right I put it on autoship. 6 months later I just got an email that it is ready to ship after my vet approves it. Guess what??? ITS WRONG AGAIN!!!!! I just got off the phone with them. I tried to cancel the order but was told it was too late. the pharmacy already released it as they received the script from my vet. Funny but I talked to my vet twice this week, the latest was yesterday. THEY HAVEN'T SIGNED THE SCRIPTS YET!!! The person on the phone said I could send back the order when I received it. Such a waste of time and money. I would have given them 0 stars if it was possible!!! The people that I have spoken to on the phone were nice but their service makes it the worst company I have ever dealt with!