I am a first time customer of Chewy. They had the can Fancy Feast cat food that I absolutely could not find anywhere else and at a great price. I bought three cases so I got free shipping. I received the cat food in about four days from the date I ordered it. It was extremely well packed in a heavy duty box. I also received email notifications letting me know that my order was being processed and shipped right up to when it was delivered. This is a very thorough professional company. I am very impressed and I highly recommend them. I will continue to purchase my cats food from them. Excellent company - 5 stars ⭐️ ⭐️⭐️⭐️⭐️