Customer service at Chewy is beyond excellent!! So a while back I ordered canned dog food from Chewy, and it came with half of the cans very bent and damaged. I was able to use it, but in the review I posted that I would've never bought cans like that in a store, even though I was able to use it. I received the order promptly, and pricing was compatible with local stores. I would've used Chewy again, even though my order was damaged in shipping. Within a day I had an email stating my order was on the way. I hadn't ordered anything else, so I was puzzled. Well, Chewy sent another full case of dog food just like the one I previously ordered, FREE! The letter apologized for the previous shipment being damaged, and said they hoped I was able to use some of it anyway. I was amazed. I didn't write that review expecting to get anything from it, that never crossed my mind. I'm blown away by this kind of customer service!!