I am looking at some reviews regarding chewy. It's funny how when people don't get exactly what they want they want to complain. Considering the fact that covid has affected several businesses including shipping companies like FedEx and UPS. People need to quit complaining about the shipping time frames and think about the fact that companies are experiencing shortages with drivers. So of course the shipping time frames may take a little bit longer. A lot has changed over the past 2 and I have years. Chewy has outstanding service but the problem is is that they cater to their customers in the one time that they have an issue they want to post a review like the company is bad. I have an issue with that because as a chewy customer myself the service is always been outstanding. If you've been getting great service most of the time did you been buying from this company please don't complain if you have an issue all of a sudden. Things happen if you don't like it then go to Amazon! See how great the service is then LOL