I had hoped to be a "customer for life". I don't know what is going on at chewy but they're going downhill quickly. I've been a customer since 2017 and have intentionally made all my pet purchases through chewy. They were a good company and I wanted to support them. but lately customer service is not what it was. And what's up with all the "bundles"??! I can no longer buy the items that I want without purchasing them in a "bundle" along with other items that I don't want. Being forced to buy something I don't need does not save me money. It's lovely to send flowers acknowledging the passing of your customers' pets. But how about listening to the needs and preferences of your customers while their pets are still with us?