I have been a customer of Chewy for several years, purchasing different products, cat trees, toys etc and have loved their customer service. Chewy has always been great with anything concerning the needs for my cat(s) My 3 year old cat I adopted from the SPCA almost a year ago, was diagnosed with tiny stones in her bladder,(genetic for some cats) she is now on prescription Royal Canin Urinary SO Dry and Wet food for the rest of her life. And she Loves it. It was difficult finding it in stores, so I started ordering it from Chewy, which makes it so much easier and it gets delivered to me very quickly. Thanks Chewy, My Sophie girl is now happy and healthy.