This was my first and last order from Chewy! I am pet sitting for two months, the owner was ordering canned food for the pet and I was ready to order canned dog food, the suggestion was why don't we order it all hand have it shipped together. OK Well the order arrived, well packaged, inner cartons were shrink wrapped inside the shipping box. Opened the individual cartons, (dog food 12 cans each-cat food 24 cans each). One of every three cans were bent, not just a ding literally bent in, this could not have happened in shipment, the cans could not move. cans were probably received for "bent & dent" store. Out side box had no damage, hand carried to my door by Fed X driver. All my future orders will come from Wal Mart online, never had a dented can, cheaper, and free delivery