I’ve been a monthly autoship customer for several years since they first started. They tried to haggle down a promo by offering half of the credit. Once a rep said she was refunding only a partial for crushed cans of cat food instead of exchanging the whole package. I didn’t know reps could make their own rules and nickle and dime crushed packages. They offer false marketing promos. For a $10 credit, they lost a customer because of their deceptive flea market haggling tactics.
2 years ago
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