I would like to thank Chewy for their superb customer service. Our sweet Mia passed on July 27, 2023. I called to see what their policy was for returning unused items. I talked to the sweetest person (through my tears). She was so kind and gave me a full refund for medication we had bought in June. I thought that was so kind and gracious. The next day I received a bouquet of flowers expressing their sympathy. I was shocked and astounded. I have never had a company treat me so well and go "above and beyond" the call of duty and I am 71 years old. You will never know how your acts of kindness impacted my heart. I will never forget this and I will refer this company to anyone. I have already told so many people about you. Love and prayers to you and your company. Your the best!!!