Anonymous
Today, January 25, 2024 I had the displeasure of speaking to Sarah, one of their pharmacist. Sarah was by far one of the most unprofessional, unpleasant, and condescending people I have ever spoken with. She refused to apologize for my autoship being removed and blamed me for their mistake. She spoke to me in such a mean and belittling manner I requested to speak to someone else. Susan, Customer Service Representative was extremely unfriendly and rude. She is definitely in the wrong field. Kaitlin, Pharmacist Lead was my third transfer. She was incredibly friendly, kind, and helpful. Kaitlin apologized for the oversight and went above and beyond to assist me. She was exceptional and extended amazing customer service!
3 months ago
Read Chewy.com Reviews
Chewy.com has a 3.7 average rating from 496 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial