Our beloved cat Little Boy passed away last week, and I went online to see what I could do to let them know or remove his profile. I chatted with a lovely agent named Monica M. She was so gracious and kind with her sympathy, but what really amazed me happened the next day. They sent a gorgeous bouquet of flowers with a darling note! How many businesses do that! I will be customer for life!! (I tried to upload a photo but I couldn't do it--I'm 68 yes old).
11 months ago
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