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Anonymous
I've been a customer for years. I will never use them again simply because they failed to ship my recurring shipment on time. They told me it was my fault because I didn't change the shipping date due to the holidays. This is an auto ship program. You would think that a company that makes their bread and butter on auto ship would have known Christmas was in December. This particular order processed on Dec 18 and as of Dec. 23 still hasn't shipped. This a 1 day delivery area for them. The distribution center a 35 minute drive away.
5 months ago
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Chewy.com has a 3.7 average rating from 647 reviews