I placed a pharmacy order on Sept 2. It is now September 15th and my dog does on have his meds yet.i called on the 10th. I was told they had a hard time contacting my vet but had finally made contact on the 8th - 6 days later(don’t know why - the RX is in the dogs record of which I have a copy). I called again on the 11th. Was informed it had shipped that morning and I might have it by the 13th. On the 13th I receive notice that it has shipped out - on the 13th not the 11th? Now , I received notice it will be here the 15th. Guess what? Not here... I’m taking my business elsewhere. No excuse for it taking two weeks to receive my dog’s meds.