This is the worst shop with the worst customer service. I order from here my item came on the 17/07/21 a white dress with a black dye mark I contacted them through WhatsApp apparently they get back to you within 24hrs I am still waiting for that. I did a live chat on 20/7/21 they tried to offer me 30%refund for the defected item to which I replied 100%refund then they tried to come back with 70% refund I said no as I am not losing 30% of my money because you couldn't be bothered to do quality checks on items before you send it out plus so I said ask the manager for 100%refund for you defected item then the customer service person left the live chat and every time I try to start a new one they end the chat so I need to know where my money is and when I should expect my 100%refund as I usually don't leave bad reviews but because they are carrying on with a bad attitude I now have nothing but time to leave a review on this website everywhere possible so people don't make the mistake of shopping there