“I purchase several items and 4 of them either didn’t fit or were damaged. I requested to return the items and for the last 3 days I have been going back and forth with customer service because they want to negotiate how much of a refund they are willing to give. The first offer was 20% and I can keep the items. But if the items don’t fit or are damaged it’s not worth me keeping. I said 50% of the cost refunded and they won’t go higher than 30%. I just don’t understand why you are not willing to give a refund if it does t fit or is damaged.”
“I was excited to order from CHICME—until I received my order and found that two of the items didn’t fit. The return process was a nightmare. They made me pay to return the items and didn’t even refund me the full amount. Be very careful who you order from, because you might end up losing your money like I did.
SHEIN, on the other hand, has never given me any issues. Returning items with them is easy—they even email you a return label. Huge difference in customer service!”
