I ordered 2 items for lady’s day at horse racing . I ordered Dress and hat. It arrived 2 weeks later and few days after the event but that I’d of excepted but what was worse is when I opened parcel all that was in it was the hat. No dress, on my ChicMe app account it says both item shipped and delivered and now I’ve what’s app. Messenger,emailed and there’s not answering correctly . There’s saying oders been delivered but no help who to contact or just answer where I can get refund on the dress they didn’t send … or they don’t answer/reply at all and it’s been week I’ve been trying £38 total and need some help who or how I can contact ChicMe to speak to person that give me my money back… I’ve never experienced anything like it and upsetting company treats customers no care and scams them. If anyone can help me who to contact to solve my complaint and get refund on the item they never sent