If I could give this company minus stars I would. DO NOT buy from this company it is a scam, they use every trick in the book to hold on to our money, keep promising you goods are in transit when they have never been sent, sent the wrong items, the wrong colours and the wrong sizes and then demand that you return their errors at great cost to you - more expense with no guarantee of a refund. When you escalate through Bpay they threaten you then pressure you into a token offer refund which you are forced to accept because Bpay close the dispute. Oh and if you right a review they respond quickly saying if you remove the review they will issue you a refund another empty promise. Absolute worst customer service (correction there is no customer service) and no ethics whatsoever - buyer beware, delete them from your profile they are the biggest scam i have ever come across, ever! their negotiation position is zero, their way or the highway, they wear you down to the point you cant be bothered wasting any more time chasing a refund, so you simply accept a loss rather than incurring bigger loss paying for return tracking and no light at the end of the tunnel. I recently had to return something unsuitable to a REPUTABLE online retailer any my money was refunded into my account before I had posted the parcel back to them AT NO COST TO ME!!!!! The final nail in the coffin, the product is poor quality, doesnt match the description and not at all true to size. They will respond to your emails telling you that the items are in transit (5 months after the original order was placed and paid for) and then offer you a ridiculous %refund - 20-30% to keep a product that is either the wrong size, the wrong colour or the wrong item altogether - or no items at all - when they were all paid for months ago in good kind. The experience has absolutely scarred me and I don't would hate for anyone else to be drawn in by their fancy advertising and be out of pocket for promises never delivered.