I have wasted a HUGE amount of time and very many emails and direct messages to this company and have got nothing for it! They sent the wrong size and claimed it was my fault, even though I couldn’t even order that size when I checked it. But I thought maybe there’s some innocent glitch. So I followed their advice and returned it at my expense to the address they gave me. I included the scan code, my address, etc., and requested the proper size. I followed their instructions exactly. After a long wait I began contacting them again. I sent them pics of the product and the scan code that was included in my return package. They claimed I had to have a receipt from the post office for them to track it, which I don’t have and cannot get. They never explained why they need this, rather than their own records, the code, and my pictures. So essentially I’m out the cost of the product and the postage and have NO product. Because they have a faulty record keeping process and cannot track their own packages with their own scan codes, I’m screwed. I consider this FRAUD.