Not only did it take several weeks to receive—The company didn’t use my street number for delivery. Only the street name so my items ended up never getting delivered. Their customer service was unhelpful. Thankfully, I tracked it down at the post office before they sent it back. Maybe that would have been best, because the two piece jumper was sewn terribly in the crotch and the back didn’t zip up as the item was too small in the waist. It wasn’t the correct size. Plus the material wasn’t breathable at all. I’ve been messaging customer service trying to initiate a return over the past week. You have to wait 24 hrs each exchange for a reply. I loathe this return process. I received my very first order from them surprisingly the week before but they sent me no shipping updates nor tracking info along the way. It just popped up one day. It fit perfectly. I don’t know why the inconsistency. It’s frustrating.
3 years ago
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