First of all my package was late. I sent it back costing about $20. They said I have five days from the time I got their return address. I did all that. Let me say right off DO NOT SEND THEM YOUR TRACKING # RIGHT AWAY. These ppl are scammers. DO NOT SUPPORT THIS BUSINESS. They will rip you off on your return promising to refund as soon as you send them your tracking number and a picture of the receipt. I should have followed my gut about the tracking and picture. I haven't gotten my refund and the package is somehow lost. It never even show up on the tracking. I lot my money and my trashy clothes but I'm not done. I'm going to my bank.