ON GOD, I HOPE THIS COMPANY SHUT DOWN. NICKI THE SALE ADVISOR, THERE IS A SPECIAL SPOT IN H** FOR PEOPLE LIKE YOU. - My parcel was delivered open and two of my items were not present. I requested for the deliver driver to take this back, he refused. He stated to me that, he will report my complaints to his management i watched him as he inputted this complain into his e-system and even take a picture. - I promptly sent an email as well, accompanying with a picture of state of arrival explaining my experience. - Nicki the sale advisor who was assigned to me, took approximately 6 days to get back to me, to state that all items had been delivered. - I refuted this, highlighting that not all three items were delivered. Also explaining that deliver driver had submitted this evidence in his e-system. I explained that could this be raised to supervisor, as the delivery driver could be the only suspected if the depot stated they had delivered all three items. - Nicki, responded to me please see picture below.