I wish I had read these truthful reviews about this company before I placed my order on 2/14. I read "trust pilot" which I now know is pretty much USELESS. I don't know where they get their reviews. I placed order and have heard NOTHING. It is now 2/24 and the order update just shows "processing". You have no way to contact them and placing a "ticket" is a waste of time - just gives you a generic response. I'm OVER IT!!! I'm contacting my bank to stop payment. DO NOT ORDER FROM THIS COMPANY - I BELIEVE IT IS A SCAM!! I cannot understand the clothing uhauls on youtube channels. How did they even get their items.