Horrible experience. I bought items that when arrived was totally different in look and material than what was on the site. I contacted the company for a return the same day I received the shipment it took 2 days to receive a response and when the offered me 10% return. I said no just want to return. They went back and forth in increasing the percentage but took days in between to respond then finally they said it's past the 14 day return policy. Can't help you no return or any money back. It's A SCAM Dont order from them. There are so many other sites like Shein. Don't bother with Chicme.