Avoid purchasing from this company. I placed an order for two dresses and returned one, and received an email confirming receipt of this return on 2/9, and a duplicate also confirming receipt on 9/9. As of today, 13/10, I have not received my refund, despite contacting customer services to chase this and receiving a reply on 29/9 stating that 'it is with our accountants'.
Such a shame, as the dresses themselves were beautiful and I would have been happy to order many more times. Unfortunately, I cannot wait this long for a refund if I have to send anything back again.
2 years ago
Chi Chi London has a
1.2
average rating
from
231
reviews