I sent a dress back,nice dress but just didn’t suit me! I had to wait 35 days for a refund!!!! Absolutely ridiculous!😡 there’s no technical reason why a refund should take that long!! Looking at a lot of other people’s experiences, they keep doing this! I wish I had looked at reviews PRIOR to ordering… AND I’m £8 out of pocket for the postage costs!!. A company shouldn’t be allowed to behave in this way! Absolutely diabolical. I’ll never shop there again😡, rather short sighted of them though, as obviously they’ll lose a lot of custom once people become wise to their wrong doings!! AVOID IF YOU DON’T WANT HASSLE!!!!!