After reading the reviews on here I can’t believe I trusted this company. I had to send a £120 Hilfiger jacket back because it had a pen mark down the sleeve (was told they don’t use pens), then I had to send the replacement back because the zip was stiff and I couldn’t undo it. It also arrived in a battered box which I photographed with the DPD van in the background, and the driver said he also had a pic. Childrensalon implied I was lying as they replied to my complaint saying they don’t use the tape in the photo! They also said the zip was fine. It was bad enough to have 2 faulty items arrive but to basically be called a liar is disgusting, and looking at the reviews on here I’m not the only one! I’ve never experienced anything like it and I will never use them again.