I had my eye on a tag heuer. I was talked into placing a deposit of 10% they originally wanted 20%. I was told it would be sent to a store near me maybe by Xmas Eve. After doing all the chasing up and being told by Marcos especially that everything is ok I’ll phone my colleges now etc. I found out they never had the watch in the first place. They can’t seem to find my details of my deposit and keep being told it’s all in hand. I still haven’t received my refund I placed on the 22nd dec and now it’s the 7th January. My anxiety is up and my headspace is full. An official complaint and ombudsman maybe if it’s not in my PayPal account tomorrow. A firm that gets your money then passes you from one person to the next. Who knows what their aftersales would be like if something went wrong with a purchase. Stay clear is my advice