Very bad service and a unprofessional customer service. The worst store even i do business with. I will never buy again from them,i cancel order because i bought a engagement ring who was supposed to be ready between 3-6 weeks.Ring was not ready in time and vanish my engagement and also my holiday. I give them 2weeks until i am back from holiday to be hallmarked and ready for delivery,but the ring is still not ready,even if i have assurance for customer service coz ring will be ready when i will return from holiday. I speak several times with different peeple from customers service and i don’t receive even a goodwill gesture from them or a firther doscount to wait more for the item if they really care about a good customer,looks like they don’t care coz i cancel the order,even if on the same order i buy a necklace worth thousands.Is unacceptable the service i receive from a company who want to be respectable. Disgusted,silly service,not nice to lie me and vanish my engagement becausw they are unprofessional