Went with my partner Jack to pick my own engagement ring Saturday 5th February in Glasgow (branch 3 I think). We were both quite nervous and excited as we weren’t sure what to expect but Jean was amazing. She made us feel more relaxed and was very knowledgable about the different cuts etc. Jean was very patient and encouraged me to try on lots of different styles to find the one which I really loved. She was chatty and friendly and we can’t thank her enough for all her help! Excellent customer service and the whole experience was very special, so thanks again Jean!